Privacy Policy

Effective Date: February 2nd, 2026
Last updated: November 6th, 2026

This Privacy Policy explains how WeTing360 LLC, operating BajanTix ("BajanTix," "we," "us," "our") collects, uses, discloses, stores, and protects personal data when you use BajanTix.com, our apps, box office tools, scanning tools, printed ticket systems, customer support channels, and related services (collectively, the "Platform").

We are committed to processing personal data lawfully, fairly, transparently, and for specific purposes, consistent with the principles reflected in Barbados' data protection framework.

1. Who We Are

Data Controller: WeTing360 LLC, operating BajanTix

Depending on the feature, BajanTix may act as:

• Data Controller (e.g., running the Platform, fraud prevention, account security), and/or
• Data Processor on behalf of Promoters (e.g., processing ticket orders and guest lists for a specific event).

Barbados has a Data Protection Commission responsible for the regulatory framework and investigating complaints.

2. Scope

This Policy applies to:

• Customers (ticket buyers/attendees)
• Promoters (event organizers)
• Box Office Partners & clerks
• Door teams/scanners
• Website visitors and support contacts

3. Personal Data We Collect

A. Data you provide directly

Account & identity data: Name, email, phone number, profile details. You sign in with a one-time link or code sent to your email; BajanTix does not use or store passwords.

Transaction data: Tickets purchased, event name, order number, quantities, prices, fees, discounts, promo codes, timestamps.

Customer support data: Messages, emails, chat logs, call notes, attachments you send.

Promoter & business data: Business name, contact info, payout preferences, tax/VAT details (where required), authorized team members, event details, settlements.

Box office partner data: Clerk/operator identity, location name, allocation assignments, reconciliation logs.

B. Data collected automatically

Device & usage data: IP address, device identifiers, browser type, app version, pages viewed, clicks, referring URLs, session logs, error logs.

Location data (approximate): Derived from IP address for security/fraud and compliance (not precise GPS unless you explicitly enable it).

Cookies & similar technologies: For authentication, preferences, analytics, fraud prevention (see Section 9).

C. Event-entry and ticket validation data

Scan & admission logs: Ticket ID/QR token, scan timestamp, scan location/entry point, result (valid/invalid), staff ID/device ID used to scan.

D. Payments

We use third-party payment processors. We do not store full card numbers on our systems. Payment processors may collect card details and process transactions under their own privacy notices and security standards.

E. Printed ticket data (serialized inventory)

If printed tickets are enabled for an event, we may store: Serialized ticket ranges, QR/token mappings, allocation to box office locations, issue dates, redemption/scan results, reconciliation notes.

4. How We Use Personal Data

We use personal data to:

1. Provide the Platform and services — Create accounts, fulfill ticket orders, deliver e-tickets/QR codes, manage event pages
2. Operate printed ticket + box office workflows — Allocate ticket ranges, reconcile sales, track redemption
3. Enable venue entry and fraud prevention — Validate tickets, detect duplicates, prevent unauthorized resale/duplication, investigate suspicious activity
4. Process payments and settlements — Take payments, issue receipts, manage chargebacks/disputes, pay out promoters
5. Customer support and communications — Respond to inquiries, send service messages (receipts, entry instructions, event updates)
6. Improve and secure the Platform — Analytics, debugging, feature improvement, system monitoring, access control
7. Legal, compliance, and enforcement — Meet legal obligations, resolve disputes, enforce Terms, protect rights and safety

5. Lawful Bases for Processing

Where required under applicable law, we rely on one or more lawful bases such as:

• Contract performance (e.g., delivering tickets, providing Promoter tools)
• Legitimate interests (e.g., fraud prevention, platform security, product improvement)
• Consent (e.g., marketing emails, non-essential cookies where required)
• Legal obligation (e.g., compliance requests, certain recordkeeping)

6. How We Share Personal Data

A. Promoters (Event Organizers)

When you buy a ticket, we may share relevant order details with the Promoter (e.g., attendee name, ticket type, check-in status) so they can run the event.

B. Service Providers / Processors

Vendors who help us operate the Platform, such as payment processors, email/SMS providers, cloud hosting, storage, analytics, and security monitoring. These providers are authorized to process personal data only as needed to provide services to us.

C. Box Office Partners and Venue Door Teams

To support printed ticket sales and entry validation, we may share limited data necessary for those functions (e.g., ticket status, allocation, validation results).

D. Legal and Safety

We may disclose personal data if we believe it is reasonably necessary to comply with law or lawful requests, investigate fraud, security incidents, or abuse, or protect rights, property, safety of BajanTix, Promoters, customers, or others.

E. Corporate Transactions

If we are involved in a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, subject to appropriate safeguards.

7. International Transfers

Your personal data may be stored or processed outside Barbados (e.g., where our cloud providers operate). Where required, we implement appropriate safeguards and transfer mechanisms to protect data.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including:

• Account data: while your account is active, plus a reasonable period after closure
• Transaction and settlement records: as required for financial, audit, and dispute purposes
• Scan logs: retained to support event security, reconciliation, and dispute resolution
• Fraud/security logs: retained as needed to investigate and prevent abuse

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Strictly necessary: authentication, security, session management
• Preferences: language, saved settings
• Analytics: understand usage and improve performance
• Fraud/security: detect suspicious behavior, bot prevention

You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

10. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No system is 100% secure. You are responsible for keeping your login credentials confidential.

11. Your Rights and Choices

Subject to applicable law, you may have rights to:

• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion (where applicable)
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Request information about processing and disclosures

To exercise rights, contact: privacy@bajantix.com

12. Marketing Communications

If you opt-in, we may send marketing messages about BajanTix and relevant product updates. You can unsubscribe at any time via the link in messages or by contacting us. Service messages (receipts, security alerts, event instructions) are not marketing and may still be sent.

13. Children's Privacy

The Platform is not intended for children under 16 without parental/guardian consent. If you believe a child has provided personal data without appropriate consent, contact us.

14. Third-Party Links and Promoter Practices

Event pages may link to third-party sites. We are not responsible for third-party privacy practices. Promoters may process your data for their own purposes, governed by their own policies.

15. Changes to This Privacy Policy

We may update this Policy from time to time. If changes are material, we will post an updated version and revise the "Last Updated" date. Continued use of the Platform after changes means you accept the updated Policy.

16. Contact Us

Privacy inquiries / rights requests:

WeTing360 LLC
Operating the online product BajanTix.com
Email: hello@weting360.com, bajantixonline@gmail.com
Phone: (246) 259-9218, (279) 799-6911